This Privacy Policy applies to: 

• Visitors browsing the UniEliCare website 
• Users registering for services or provider directories 
• Families engaging in virtual consultations
• Community members using resource and support tools

This policy does not apply to third-party platforms or external provider websites, which may have their own privacy practices. 

A. Personal Information You Provide Voluntarily

• When you:
  • Create an account
  • Submit a provider or service request
  • Book a video consultation
  • Contact us for help or guidance
• You may provide:
  • Name
  • Email address
  • Child’s age
  • Phone number
  • Communication preferences

We limit what’s collected and avoid unnecessary sensitive data unless absolutely required for your care journey.

B. Technical and Usage Information

Collected automatically when you use the Site:

• IP address
• Browser and device type
• Pages visited and time spent
• Traffic source (referral data)

Used to improve site experience and monitor security.

We use your information to: 

• Connect you with trusted, experienced providers 
• Support secure video consultations 
• Respond to your inquiries 
• Share educational resources, tools, and updates 
• Improve platform functionality and safety  
• Uphold compliance with privacy and security standards 

We do not sell or share your data for advertising or profiling. 

A. Our Commitment to HIPAA Compliance 

UniEliCare is committed to safeguarding your personal and family information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Although UniEliCare is not a healthcare provider or insurer, we handle sensitive information in a manner consistent with HIPAA standards. 

Our platform: 

• Uses HIPAA-compliant video and data hosting services
• Limits collection and access to health-related details
• Provides secure, encrypted communications between users and providers
• Requires all participating providers to follow HIPAA guidelines when offering services 

We are proud to uphold a privacy framework that ensures your data is treated with the utmost confidentiality, integrity, and care. 

B. When PHI Is Collected

If you engage in a video consultation with a licensed provider through UniEliCare, you may choose to share Protected Health Information (PHI). 

In such cases: 

• The provider is responsible for managing PHI in compliance with HIPAA.
• Your session is conducted through HIPAA-compliant video platforms (e.g., Zoom for Healthcare, Doxy.me). 
• UniEliCare does not store consultation notes, diagnoses, or session recordings

You are encouraged to review the privacy practices of any individual provider before engaging in a session. 

Video sessions occur via secure third-party platforms. These platforms operate under their own policies and meet strict security standards, including:

• End-to-end encryption 
• No call recording without consent 
• Limited session access to authorized participants only

UniEliCare ensures that all third-party tools used for care delivery meet HIPAA-compliant standards. 

We protect your data through: 

• SSL encryption and HTTPS protocols.
• Access controls and authentication 
• Secure hosting with HIPAA-compliant partners 
• Routine audits and system monitoring 
• Staff training in data protection best practices 

While no digital system is 100% immune to risk, we take privacy protection seriously and continuously improve our safeguards.

We use cookies and analytics tools to:  

• Analyze website traffic
• Improve content and usability 
• Remember user preferences  

You can control or disable cookies through your browser settings. Disabling cookies may affect some features. 

You have the right to:

• Access, correct, or delete your personal data 
• Withdraw consent or opt out of communications 
• Request a copy of stored data 
• Close your account at any time  

contact@unielicare.com

We only share your information: 

• With the professionals you voluntarily engage 
• With our HIPAA-compliant service providers (e.g., hosting, video platforms) 
• As required by law or to comply with legal processes 
• To protect safety, integrity, or investigate suspected misuse

We never sell or disclose your data for third-party marketing.

We retain data only as long as necessary to: 

• Provide services
• Fulfill legal obligations
• Ensure operational integrity

You may request permanent deletion of your data at any time. 

UniEliCare is operated in the United States. If you access our services from another country, you consent to your data being processed in accordance with U.S. laws. 

We may update this Privacy Policy to reflect service changes or legal requirements. Any changes will be posted here, with a revised “Effective Date.” Continued use after updates implies your acceptance.

Questions, concerns, or privacy requests?

contact@unielicare.com

unielicare.com